Shipping & Delivery
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How long does delivery take?
Delivery times vary depending on your location. Please allow 3-7 business days for your order to be processed and shipped. International orders may take longer due to customs clearance and any unforeseen delays.
How can I track my order?
Once your order is shipped, you will receive an order confirmation email with a tracking number. Pop it into our tracking page, and follow your order's journey to your door!
Do you ship internationally?
Yes, we offer international shipping to these regions below. Here’s where we ship to so far:
- Southeast Asia (SEA): Singapore, Thailand, Indonesia, Philippines, Vietnam
- Asia: China, Taiwan, Japan, South Korea
- Others: Australia, United States, United KingdomShipping times and costs vary by location and will be calculated at checkout.
Can’t find your country on the list? Stay tuned! We're always expanding! Please contact us at help@marrowmarket.com
What happens if my package is lost or delayed?
If your package seems to be taking a detour, don’t worry! Please contact our customer service team and we’ll work with the carrier in resolving this in a timely manner.
Can I pick up my order at your HQ?
Right now, we’re all about door-to-door delivery! We don’t offer self pickups, but we’ll make sure your package arrives at your doorstep safely.